The Distributor's Playbook:
How to Fix Compliance Issues Using Investwell Mint
As a distributor or broker, nothing disrupts your day like a stalled client transaction.
But what if you could instantly pinpoint the cause and resolve it with just a few clicks?
Investwell Mint’s Compliance Report does exactly that – gathering every exception, from unlinked Aadhaar to missing nominees, in one actionable dashboard. This guide will show you how to use it to keep your transactions flowing and your clients satisfied.
Over the next few minutes, you’ll discover how to:
- Leverage the Compliance Report to your benefit
- View all exceptions in a list with filters & sorting
- Resolve problems with clear steps
Let’s dive in.
Open the Compliance Report
1. Log in to Investwell Mint.
2. Data Management > Compliance Report
3. The module opens immediately. At the top, you’ll see a dropdown containing six compliance checks:
- Aadhaar Missing
- EUIN Remediation
- Folios without a Nominee
- IIN/UCC Communication Mismatch
- PAN Missing
- KYC Missing
Click “Refresh Data from RTA” to pull the latest status from CAMS/KFintech before you begin.
1. Aadhaar Linking Missing
When you select Aadhaar Missing from the dropdown, Investwell Mint displays all folios where the PAN-Aadhaar linkage is incomplete. You’ll see each folio alongside the scheme name, investor details (including PAN and AUM), multiple Aadhaar fields for joint or guardian records, and a tax-status flag—so you know exactly which accounts need attention.
Why It Matters
Under regulations, every folio must link Aadhaar with PAN. Until this linkage is confirmed, KYC validation remains pending, and any new or pending transactions can be held up.
Action Steps
1. Identify Affected Folios
Note the folio numbers listed in the compliance report.
2. Link Aadhaar–PAN
Go to the Income Tax e-filing portal.
Go to the page: Link Aadhar Status (link)
3. Verify & Refresh
Once confirmed by the Income Tax department, you can return to Investwell Mint and refresh the Compliance Report, where cleared folios will no longer appear.
2. EUIN Remediation
The EUIN Remediation report highlights all transactions where the EUIN is missing or invalid. For such transactions, brokerage is withheld until EUIN is remediated (fixed) at the AMC level. You’ll find essential details—transaction date, fund scheme, folio reference, ARN, and any error remarks – organised for quick review.
Why It Matters
An absent or incorrect EUIN means the trade will execute, but you won’t receive brokerage on that transaction, resulting in lost income.
Action Steps
1. Filter & Identify
Use the built-in filters (by date range or scheme) to narrow down recent or high-value trades.
2. Export for Clarity
Export the filtered results to a CSV file to share with your operations team or AMC registrar.
3. Request Updates
Send the CSV, along with the correct EUIN code, to the registrar or the Respective AMC’s relationship manager.
4. Confirm Resolution
Once the AMC updates the EUIN entries, refresh the Compliance Report. Corrected transactions will automatically clear from the remediation list.
3. Folios without a Nominee
Ever checked a folio only to find there’s no one nominated to claim it? The Folios without a Nominee report flags every account missing nominee details, showing you the folio identifier, scheme name, investment amount, and tax status at a glance.
Why It Matters
Transactions will still process without a nominee on file, but having a registered nominee ensures that, in the event of life-changing circumstances, there’s a clear succession path. It protects both your client’s interests and your advisory reputation.
Action Steps
1. Identify the Gaps
Browse the report to see which folios need nominee entries
2. Access the RTA Portal
Log in to CAMS, KFintech, or MF Central with your credentials.
Fill in the nominee form for each folio—there are no associated charges.
Or can use the physical Nominee form to update nominee details and submit a signed copy to CAMS/KARVY or the respective AMC
3. Confirm Completion
Return to Mint, refresh the report, and verify that those folios disappear from the list.
4. IIN/UCC Communication Mismatch
Mismatched account details can halt transactions. The IIN/UCC Communication Mismatch report compares your exchange registration data (IIN or UCC) against AMC records—highlighting differences in IDs, contact info and AUM.
Why It Matters
Any discrepancy between registered and transaction data can lead to rejections or delays. It is better to fix the mismatch in IIN or UCC.
Action Steps
1. Identify Discrepancies
Review the side-by-side fields to spot mismatches.
2. Confirm the Source of Truth
Check with the exchange portal (NSE/BSE), correct the details and authenticate from the investor to rectify
Update in AMC at the folio level also, if required.
5. PAN Missing
Legacy folios opened before PAN became mandatory may still slip through. The PAN Missing report lists those investors, so you know who needs updating.
Why It Matters
Current regulations block transactions on folios without PAN, preventing clients from buying, redeeming, or switching funds until the PAN is recorded.
Action Steps
1. List Legacy Folios
Note the folios flagged for missing PAN.
2. Gather PAN Details
Request the investor’s PAN copy and verify the number and do a fresh KYC.
3. Submit to RTA
After verifying the KYC, communicate to all the respective AMCs to update the existing folios.
6. KYC Missing
The KYC Missing report pulls the latest KYC status directly from CAMS or KFintech. Get the latest status check by clicking Refresh Data from RTA. You’ll see each folio alongside scheme name, investor name, PAN, AUM, holdings, and several KYC flags—including KYC 1, KYC 2, and KYC 3, which indicate the KYC status of joint holders, as well as guardian fields and tax status.
Why It Matters
Mutual fund transactions require verified KYC. Until every holder’s KYC is recorded, including joint accounts, clients cannot transact in those schemes.
Action Steps
1. Use Investwell Mint’s KYC Workflow (recommended)
In Investwell Mint, go to:
Broker Dashboard > Invest Online NSE/BSE/MFU > KYC Status Report >
2. Or Go Directly to the KRA Portal
Go to CAMS or KFintech eKYC Portal.
Complete the KYC process by uploading the required documents for each folio holder.
Conclusion
By leveraging Investwell Mint’s Compliance Report, you can turn a typically tedious process into a quick, reliable checklist.
Run Reports Weekly: Prevent backlog and reduce follow-up calls. Scheduling a weekly review helps you spot new issues early and avoid last-minute scrambles.
Prioritize by Impact: Address EUIN and KYC gaps first to secure brokerage and transaction flow. These items directly affect your income and client transactions, so tackling them early safeguards your service quality.
Export & Share: Distribute compliance lists to back-office teams for efficient resolution. Sharing filtered reports with your operations team accelerates corrections and keeps everyone aligned.
Get Started with the Compliance Report
Access the feature now in Mint to begin your first review.
Have questions or need help? Reach out to our support team.
